Shipping

At Noola, we understand how important timely and reliable shipping is to enhance your shopping experience. Please take a moment to read through our shipping policy:

Processing Time
Orders are typically processed and shipped within 1 business day after the purchase date, excluding weekends and holidays. During busy periods or promotions, processing times may vary. We appreciate your patience during these times.

Shipping Method
We offer a standard shipping option to meet your needs. The availability of the shipping method may vary depending on your location and the items in your order.

Shipping Costs
We offer free shipping to the United Kingdom and Ireland.

Delivery Time
Delivery time varies depending on the destination of your order. Please note that unforeseen circumstances such as weather delays, customs procedures, or courier issues may affect the delivery time.

Address Changes
If you need to change the shipping address of an already placed order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes if the order has already been processed for shipment.

Lost Package
At Noola, we strive to deliver all orders on time and in perfect condition. In the rare event that a package is lost during shipping, we follow this policy:

• For customers with shipping protection: If you purchased our shipping protection, we will send you a replacement package free of charge, no questions asked.

• Without shipping protection: If shipping protection was not purchased during checkout, the customer is responsible for lost packages. We always recommend selecting shipping protection to safeguard your order.

If you believe your package is lost, please contact our customer service at info@getnoola.com, and we will assist you immediately.

Shipping Information